BCG Blog

The recent spread of COVID-19 within the White House and beyond quickly made headlines. What lessons can employers glean from this high-profile case study of coronavirus in professional environments?

It’s time for real change, and employees won’t settle for performative measures. However, learning what to look for comes before they can determine what’s “woke-washing” and what’s a real commitment to justice and reform.

Are jobless benefits a necessary and life-saving measure or a terrifying spectre worthy of Halloween? While many fear the possible economic impact, studies paint a sunnier portrait.

How can advisors help walk their clients through a thicket of potentially globally changing financial circumstances? When it comes to circumstances that may hit client’s static budget items – like housing, transportation and taxes, advisors may be able to help clients position themselves now for potential problems later by discussing advantages, especially tax advantaged funds.

Now that they’re unhindered by the constraints of physical proximity that may have formerly informed at least part of their decision making, advisors can market to a wider pool of investors and therefore be more discerning in their chosen clientele.

TikTok, Snapchat, Instagram, oh my! Some advisors are turning to social media platforms that specialize in fast-paced content. However, these can pose compliance complications and advisors’ time may be better spent figuring out how to motivate their young clients to invest at all.

What makes a safe workplace, and what are employees looking for when returning to work? Having a policy is only step one: making sure procedures actually work to make the workplace safer and are strictly enforced is step two.

Unfortunately the surprise may be the passing of Justice Bader Ginsburg leaving the Court to start its October session with an even number of Justices. Here is a quick look at how a split court could impact ERISA decisions this Fall.

“Pods” or small groups of families socializing and educating together during the pandemic have spiked in popularity as the school year begins. But there are some serious concerns to consider before becoming a 21st Century Pod Person; here are four of them.

They say there’s someone out there for everyone, but that doesn’t mean that you’re everyone’s someone. Here are a few signs that it might be time to move on from a client relationship.

With the passing of Justice Ginsburg, there is a possibility of an even more uncertain election as there is now more volatility in the election and also less certainty that a court with only eight Justices will be able to arrive at a decision.

Every business is now using variations of the same coronavirus script about navigating “a new normal” in “these trying times”. How can advisors stand out from the crowd of inauthentic platitudes? It all starts with empathy.

More and more adults are becoming caregivers to aging and elderly relatives, and the number of young caregivers is increasing disproportionately. What resources can plan sponsors offer employees who are trying to plan for these emotionally and financially challenging circumstances—or may already be facing them?

The real estate market is seeing some significant changes, but not everyone can agree on what those are. Are people really leaving cities? Is Airbnb done for, or will it bounce back? Most importantly, how can sponsors help their employees find the tools and advisors they need to set themselves in the best position?

The COVID-19 pandemic disrupted markets in unexpected ways, and many are struggling to understand these new trends. With the right frame of reference, plan sponsors can help employees see the emerging consumer behavioral patterns.

It can be difficult for Millennials to envision a better future (financial or otherwise) because they have never really experienced it; after being told it’ll get better time and time again, Millennials have only been disappointed, so now some may not see a point in long-term savings. But can the sometimes-hopeful-hopelessness be the key to a more secure financial future?

Is this just a game to you? For some, the answer is yes. Sports bettors have turned to the stock market, while young people are using investment apps that have the kind of gambling-adjacent features often found in video games.

It may not be two tropical storms about to collide, but the news of Charles Schwabs’ earnings report out in mid-July questioning whether zero fee models can be sustained nipping at the heels of a case potentially pending before the Supreme Court on fees could have a major impact. Batten down the hatches because the winds of change could be coming.

How much does a COVID test cost? Unfortunately, like many healthcare-related questions, there’s no simple answer. There are, however, a few steps employees can take to ensure they’re minimizing their out-of-pocket expenses and getting accurate results.

Zoom, Webex, Teams, oh my! Online meeting platforms are seeing an uptick in use due to the sheer volume of people working remotely, but not everyone can make every meeting. Here are a few tips for supplementing your meetings and presentations for all to enjoy…and for creating digital content to connect safely with clients.

Though early retirement and using retirement savings right now seem like ideas completely at odds with each other, the two courses of action are more similar than they seem; it’s that COVID has employees making tough retirement decisions across the board.

To H-1B or not to H-1B, that is the question. Hundreds of thousands of workers will be unable to enter the country thanks to the recent visa restrictions. What does that mean for workers and the economy, and how should investors react?

Is financial advising the new Netflix? While subscription models exist in the investment world, they’re not exactly common…but that may be changing.

Small business owners don't have retirement plans, could that be because they don't have succession plans?

If your client’s work day is literally never ending now that they work from home, they may want to start a mad money account.

Not everyone wants to retire. Whatever the motivation, many older investors may have been planning on a working retirement. Those older investors probably didn’t plan on a contagious pandemic that makes them feel unsafe returning to work.

Financial advisors may be masters at managing risk for their clients, but they should also know to risk manage their own business by having appropriate business insurance. While the mix of what makes up appropriate for one advisor necessarily differs from another, there is one clear and common thing among all advisors when it comes to insurance: no one could have seen 2020 coming.

Why are Millennials more reticent to enter the stock market than their predecessors? Student loans may offer some insight.

Almost half of those in the workforce have a part-time “side gig” to help pay the bills, save for retirement, or generate a little extra spending money. As the COVID-19 pandemic prompted massive layoffs and record unemployment numbers, here are a few ways gig workers can cope during this economic crisis.

It’s easy for brands to adopt the language of social reform and make commitments they have no intention of keeping. Here’s how to help your clients distinguish performative allyship from real commitments to racial justice before investing.

Financial advisors have a complex web of security issues to consider on a calm day. Has coronavirus made that more complicated? Maybe. Here are a few key issues to consider when reviewing your security plans while we continue to work from home at least part of the time.

The news comes fast and furious these days. Vaccines are launching. Jobs are coming or going. And in the middle of all of that, it can be hard to distill what is important or what’s worthy of your attention. There is good news in that mix.

Context is everything in Communications. The term “economy” is more confusing than ever. Here are a few ways to add clarity to your communications about it.

COVID-19 may have made your parent’s plans of living independently more complex. Here are four resources a Plan Sponsor can provide their employees to tackle the topic of moving a parent into their home.

Many companies that have fiscal years not tried to the calendar year, like those who start their FY in July or schools who might start their FY in August, may be entering that open enrollment period now. Here are a few tips on how to increase your presentation game to help those employees stay focused and get the information they need.

The rate of unemployment for women in the workforce is higher than that of men, closing in on 55% of the 20.5 million jobs lost in April, Employees who relied on income from family members who are now unemployed may feel lacking in confidence just as that is most needed. Here are a few ways to raise that confidence.

There are a great number of questions about how the CARES Act may change the work processes and workflow for plan sponsors. Here, we outline some ways that might happen so that plan sponsors can modify their work to meet their employees’ needs.

Most of the attention on the CARES Act involves stimulus money given to businesses and individuals. The Act also eases important restrictions on withdrawals from employee retirement plans.

The focus of this article is to consider who might need to be involved in implementing the new provisions of the CARES Act for your plan participants. As you’ll see, your workplace’s human resources, legal team, EAP, recordkeeping, information technology and facilities management teams will need to work together on this topic.

Surveys are showing that many of those seeking out financial advisors are new to working with an advisor or haven’t sought individual advice before. Given that most financial advisors are feeling a crush of work while trying to work from home, we thought it would be helpful to reiterate the top tips for working with new clients.

For clients in the position to help their local economies long term, they may want more information from their financial advisors about how and where to direct their investments. For financial advisors, this can be a long conversation.

With anything hands-on miles away from the current reality and so much perceived chaos over financial matters, advisors may feel frustrated. How can they use YouTube to help calm confusion?

Advisors may be hearing a lot from their clients right now. They may be hearing anything from panic to frustration to rage to dejection. So, with all that worry, what do clients most want their advisors to tell them? We did a round up of folks we know and trust and found the following themes.

Does your VPN may feel like a VPoff? In these extraordinary times, there’s so much that’s frustrating that must be abided, working from home shouldn’t be one of them. We’ve collected a few tips on how to make your work from home experience easier.

In a normal year, about 18% of Americans experience high levels of anxiety. In the Spring of 2020, 37% number of people reported high levels of anxiety and stress about the COVID-19 outbreak. How can financial advisors tailor their messages to be received most easily and absorbed by stressed readers?

While employees adjust to the new normal of social distancing, they may also be trying to adjust to the new normal of stock market volatility. Understanding how habituation works may help those employees to be savvy investors in the long run.

If families were saving for a rainy day, that day may have come regardless of what other relief may be coming. Plan Sponsors readying to change the hardship rules in their plan documents, or who may have recently done so, may want to consider how they can assist their employees during this time.

Anxious coworkers may get more anxious when they can work from home. With the liberty to check their retirement dashboards without other coworkers seeing and a highly volatile time in the stock markets, how can a Plan Sponsor help reduce some of the anxiety among employees at this difficult time?

As the coronavirus (COVID-19) increases its impact on our communities, we want to keep you updated on the steps we’re taking to protect the health and well-being of our employees while continuing to provide exceptional service to our partners as our top priorities.

Your clients may want to ask you something. In fact, your potential clients may want to ask you something. And yet you might never hear it. Why is talking about money so hard?

How Can you tune up your pitch to institutional clients without feedback? Strengthen the Emotional Intelligence of your team, know when you’re facing a stone, build opportunities for creativity in your team, and let current clients test drive your pitches.

With marketing, networking, and budget balancing tasks fighting for space in your Google calendar, you may feel that your time management skills need a tune up. Not so fast! Instead of managing your time, manage your attention.

As employers strive to offer more benefits to their employees, they may need to consider all the variables involved, including their own administrative capacities.

They may not be as cute as Baby Yoda, but digital pocket change apps may be just as appealing. Plan Sponsors may want to round out the information employees receive about them to make sure those apps rounding up purchases don’t leave employees broke or budgets broken.

Are Americans meeting savings goals for their retirement? More than 50% probably aren’t even close a new survey shows.

The lunch room is a great place to help employees learn financial literacy. How so? Simply add a Free Library to it and encourage employees to borrow a book. Here’s a list of a few great books to get started.

There will be around 10,000 people turning 65 each day for the next two decades. Those employees on the cusp of retirement may have different questions about retirement than their coworkers. While the questions may be important the framework for approaching them is more crucial.

Some estimates put the amount of employees who will need retraining in the immediate future at 54%. Your clients may be up to their elbows in figuring out reskilling programs. Here are some key points to learn about the reskilling trend.

Free is almost always good. So how can you use the free marketing of media coverage in newspapers, magazines, blogs, vlogs and podcasts to your advantage without slaving over a bunch of soon to be ignored press releases?

Want to avoid publishing marketing materials with glaring grammar mistakes? Here’s a review of common examples and a few tips.

While everyone else is planning their physical fitness reboot for 2020, employers and HR professionals may be wondering how they can improve employees financial fitness. Here are four ways to tackle financial education for your company in 2020.

It’s terrifying how little Americans have saved for emergencies. Will a relaxing of the hardship withdrawal rules by the IRS help or will it cause more leakage from retirement accounts?

How can an employer use the concept of cultural competency to ensure that their financial literacy programs hit the mark? Without cultural competency, an employer’s financial education programs may miss the mark and leave employees out.

How can you ready your business for growth? Here are solutions for addressing growth challenges in personnel, regulation and technology.

Multiple streams of income may seem like the American Dream: dollars dancing like sugar plum fairies in your head. To a lawyer, it’s something different: nightmarish compliance scenarios like mice in the nutcracker scattering everywhere.

With new titles like Chief Development Officer and Chief Growth Officer, it can be hard to know who to pitch to and who is a must not miss on a marketing invite. Here are a few insights about the newest members of the C-Suite.

Choosing the right clients, and how you decide to forgo those that aren’t for you, can ensure business success, even when it seems crazy to turn clients away. Here’s why.

Dig deeper into the Millennial insult "OK Boomer"and you’ll find that the emotions behind the snark belie legitimate retirement worries of a generation. Here's how financial advisors can use what they see in OK Boomer social media posts to answer those worries with their expertise.

Socially Responsible Investing now tops $30 million in AUM. Is Impact Investing catching up? Read on for details on a new survey in Impact Investing and how this may show a trend.

As open enrollment time for health care plans comes around again, employees may be confused about the role that a HSA can play in both their retirement. In fact they may be surprised at some of ways they can use an HSA.

Employees can do more than previous generations to make sure the kids in their life can afford college, and that means Aunties and Uncles too. There could even be tax benefits for setting aside extra for the little ones in their lives.

Plan Sponsors who conduct seminars for their employees may want to plan educational programs for the upcoming year on these top worries from their employees. Here are five suggestions.

Employees who are stressed about having appropriate skills for their jobs may take matters into their own hands to learn important skills. Plan sponsors can use these platforms to help their employees learn how to be just as savvy at planning for retirement as in cranking out field reports in SalesForce.

With the coverage of the continuing climate crisis increasing, so may be the calls for caution around products that consider themselves environmentally friendly. Employees may want to be just as wary of allegedly green investment funds.

Many employees may think investing in the stock market is too risky. If risk is an issue, why not explain risk management using the same tools your company uses?

Keeping up with technology for your financial advisory firm may feel like trying to keep tabs on your teenager. It’s more than watching trends. It’s about being able to see how trends in tech may pose a risk to your clients or their business.

Potentially risky microloans aren’t for all investors, but they may help some investors diversify their accounts and given the potential for consolidating (and getting out from under) credit card debt, they may also help a lot of middle class would-be borrowers.

Your firm can thwart ethics and compliance problems early on by encouraging employees to ask questions and spot potential problems early on through a compliance friendly environment.

While the U.S. news media seems steeped in the benefits of mindfulness and learning to concentrate or focus, maybe its time to hear the benefits of unfocusing for a little while.

In the wake of an unexpected separation, employees may be focused on their immediate major financial needs. Retirement planning is most likely the largest, but farthest from top of mind, for most couples. Yet, Plan Sponsors may be able to help with just a few tweaks to their EAP information.

There may be something deeper in the recent revival of interest in Bitcoin, and Plan Sponsors should take note.

For some advisors the last five years have been like a dust storm, obliterating any boundaries of where we’d come from. And where we had planned to go? How can you get back, and stick with, your own goals?

In late 2016 two female focused financial platforms faced off. One survived. How does that success help advisors understand financial feminism?

While you may wish that those rules would go up in a puff of smoke, you definitely don’t want the communications to disappear in 24 hours. That means when it comes to ephemeral communications you need to be on your toes.

Not too long ago the lawsuit pending against Anthem was settled for a remarkable $23.6 million figure. And while that amount may give plan sponsors pause, several other aspects of the case are worth noting. Here’s a deep dive into several parts of the lawsuit and settlement that can help plan sponsors.

Planning for an audit sounds like rooting for a root canal, but unlike unwanted dentistry, planning for a plan audit can significantly lessen the pain involved. Here we detail both IRS and DOL audit processes so you can be prepared.

Employees may want to treat retirement like their laundry: set it and forget it. But retirement, and any investing, isn’t as easy as lather, rinse, repeat. Here’s how plan sponsors can help employees appropriately use automatic investment tools.

Recent decisions and plea agreements between FINRA and financial advisor firms show that internal compliance controls are more important than ever. We’ve reviewed a few examples from the agency to give you a sense of how to avoid similar pitfalls.

A financial advisor may keep the doctor away. Two new studies show that financial advisors may play an important role in worker’s sense of well-being. Knowing the numbers may help you understand how to help your clients even more.

While many may be watching the market for the next signs of recession, it may be smart to also keep an eye on the courts. Here is a quick overview of what to keep in mind from the highest court for the Fall of 2019 on ERISA.

For those who work as advisors to plan sponsors, understanding how their benefit software may change is crucial to maintaining a good customer service. It’s also crucial to know when that benefit software may change. So, what’s new in benefit software?

Just like their attorney, advisors may have specific forms they prefer to use again and again, scripts work for making sure all points are covered in talking to new clients or in describing the risk of an investment. Similarly, scripts can work for ethical situations. Here’s how.

Not only are other options out there for communicating with your clients besides the boring PowerPoint slides but your competition may be using them. Here’s a run through of a handful of the best alternatives to Powerpoint and also how the other game in town can help you communicate with new audiences.

Can you name what you've built, won, earned, sold and mentored? Having your elevator pitch polished and ready may help in a chance encounter with a potential client, but brag sheet may help you be more flexible in presenting your experience to potential clients over the long term.

There’s plenty to love about IRAs. For some employees looking at an IRA may be the first step towards a larger, more robust retirement plan. For others, it may quench some fears around stock market stability which gets them started in investing.

Positivity can increase your immune system, reduce your risk of heart attack and possibly even lower your rate of depression. But, can such happy vibes be good for investing and retirement readiness?

If your company, like most relies on outside contractors, your employees scratching their heads about why the contractor’s get better benefits. Here’s a few tips on how to talk to employees about benefits.

Boosting employee engagement can sometimes come from new leadership or management. But it can also come without such a massive shake up. Your management can change their tune without throwing the band off the stage.

20% of Americans are missing out on an employer match in their retirement accounts. Read on for why that might be and what plan sponsors can do.

Employees are more willing ever to consider jumping ship for other opportunities. How can a plan sponsor keep up with an increasingly mobile workforce?