BCG Quality Statement

We are committed to

• focusing on customer satisfaction
• understanding our clients' needs
• complying with applicable legal requirements
• and continually improving the development, delivery, and support systems of our products and services.

Quality Management Systems

BCG is the first retirement plan provider in the country to receive an ISO 9001 Registration for Quality Management.

Receiving this Registration signifies BCG's  foresight in recognizing the importance of going above and beyond industry practices.

ISO 9001 is a quality management certification maintained by the International Organization for Standardization (ISO).  BCG has incorporated the ISO 9001 standards into its business practices to reinforce the company’s commitment to high quality service. Our goal is to exceed our clients’ expectations by demonstrating, in our business solutions, the ingenuity and creativity that help contribute to your success. Receiving this registration acknowledges BCG’s foresight in recognizing the importance of going above and beyond industry practices.

To guarantee that our program is administered according to the highest standards, we also conduct an annual Level II SAS 70 audit, performed by an independent auditor.

WE ACT!